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Merago.ai: Intelligent Asynchronous Outpatient Care
Intelligent asynchronous care
Enables flexible, time-independent consultations
Automated intake & triage
AI streamlines patient onboarding and routing
Increased clinical efficiency
Reduces provider workload, boosts throughput
Interoperable & secure
Integrates with EHRs and complies with data standards
See us at Global Health Exhibition 2025 : H3.K32
Merago.ai: Intelligent Asynchronous Outpatient Care
merago.ai reimagines outpatient care with AI-powered asynchronous workflows, enabling patients and clinicians to interact on their schedules, automating intake, triage, and follow-ups, and increasing capacity and access without burdening provider time.
Products & Services
meragoHealth SmartClinic
Merago Inc
meragoHealth SmartClinics are the next-generation hybrid health centers designed to bring together the best of virtual care, in-person treatment, and preventive health management. With multiple clinics across Bengaluru, Hyderabad, Davanagere, Shimoga, and more, SmartClinics offer a unified, patient-centric care model that seamlessly bridges physical and digital health services.
At SmartClinic, patients can walk in or schedule appointments with general physicians, mental health counselors, and specialists, or connect virtually from their homes. We support lab diagnostics on site (NABL-certified labs), with timely delivery of digital test reports directly to patients’ secure medical profiles. SmartClinics integrate seamlessly with the meragoHealth network and the meragoHealth app ecosystem, enabling continuity of care across modalities.
A distinctive feature is the Merago HealthScore, which periodically assesses a patient’s overall health status to facilitate preventive interventions and tracking over time. Through these clinics, patients benefit from data continuity, shared health records, and coordinated referrals to higher-level facilities when needed.
SmartClinics also deliver mental healthcare services, including therapy and counseling sessions either in person or virtually. The clinics support integrated care models, combining primary care, specialist consultations, diagnostics, counseling, referrals, and preventive care under one roof.
From the patient’s perspective, SmartClinics represent convenience, trust, and a seamless healthcare experience. From the provider’s side, they extend digital reach into physical geographies, leveraging the MeragoHealth infrastructure for interoperable records, connected workflows, and unified care pathways.
At SmartClinic, patients can walk in or schedule appointments with general physicians, mental health counselors, and specialists, or connect virtually from their homes. We support lab diagnostics on site (NABL-certified labs), with timely delivery of digital test reports directly to patients’ secure medical profiles. SmartClinics integrate seamlessly with the meragoHealth network and the meragoHealth app ecosystem, enabling continuity of care across modalities.
A distinctive feature is the Merago HealthScore, which periodically assesses a patient’s overall health status to facilitate preventive interventions and tracking over time. Through these clinics, patients benefit from data continuity, shared health records, and coordinated referrals to higher-level facilities when needed.
SmartClinics also deliver mental healthcare services, including therapy and counseling sessions either in person or virtually. The clinics support integrated care models, combining primary care, specialist consultations, diagnostics, counseling, referrals, and preventive care under one roof.
From the patient’s perspective, SmartClinics represent convenience, trust, and a seamless healthcare experience. From the provider’s side, they extend digital reach into physical geographies, leveraging the MeragoHealth infrastructure for interoperable records, connected workflows, and unified care pathways.
merago.ai
Merago Inc
At the core of merago.ai lies an intelligent agent purpose-built for modern telehealth. merago.ai’s mission is to convert, engage, and retain patients across the clinical journey; before, during, and after consultations.
With merago.ai, we deliver:
Dynamic Health Assessment / Pre-Visit Check-in: Patients respond via text, video, or audio prompts to structured intake questions. This helps collect symptom context and clinical signals before formal consultation.
Triage & Routing: merago.ai uses AI-driven decision logic to channel patients to the right level of care, virtual specialist, generalist, or in-person referral.
Engagement & Adherence Monitoring: Throughout treatment, Myna nudges patients, tracks follow-ups, flags non-compliance, and surfaces alerts to clinicians.
Automated Virtual Workflows: The system automates intake, history capture, follow-up scheduling, and clinical handoff; freeing provider bandwidth and minimizing friction.
Intelligent Analytics & Insights: Captured data helps quantify patient drop-offs, optimize routing, and benchmark outcomes across care pathways.
Built on a secure, interoperable cloud backbone, merago.ai can be deployed modularly within hospitals, clinics, insurers, or medical tourism networks. It bridges AI front-end engagement with your existing EMR, billing, and clinical systems.
merago.ai empowers providers to scale outpatient care, improve conversion, strengthen patient retention, and deliver intelligent, personalized telehealth at scale.
With merago.ai, we deliver:
Dynamic Health Assessment / Pre-Visit Check-in: Patients respond via text, video, or audio prompts to structured intake questions. This helps collect symptom context and clinical signals before formal consultation.
Triage & Routing: merago.ai uses AI-driven decision logic to channel patients to the right level of care, virtual specialist, generalist, or in-person referral.
Engagement & Adherence Monitoring: Throughout treatment, Myna nudges patients, tracks follow-ups, flags non-compliance, and surfaces alerts to clinicians.
Automated Virtual Workflows: The system automates intake, history capture, follow-up scheduling, and clinical handoff; freeing provider bandwidth and minimizing friction.
Intelligent Analytics & Insights: Captured data helps quantify patient drop-offs, optimize routing, and benchmark outcomes across care pathways.
Built on a secure, interoperable cloud backbone, merago.ai can be deployed modularly within hospitals, clinics, insurers, or medical tourism networks. It bridges AI front-end engagement with your existing EMR, billing, and clinical systems.
merago.ai empowers providers to scale outpatient care, improve conversion, strengthen patient retention, and deliver intelligent, personalized telehealth at scale.
Lens&Shades
Merago Inc
Lens&Shades is a digitally native eyewear platform that brings premium vision solutions directly to your doorstep. Serving customers across India, it offers a wide selection of eyeglasses, sunglasses (including polarized and UV-protective lenses), reading glasses, and bespoke prescription lenses.
One standout service is the free home eye exam in select cities (e.g. Bengaluru, Davanagere, Shimoga), ensuring that customers get accurate prescriptions without leaving home. The platform also offers fast and reliable shipping nationwide, often within 5–7 days, making quality eyewear accessible even in remote locations.
Lens&Shades carries both in-house premium frame lines and well-known brands, giving customers the flexibility to choose based on style, material, and budget. Whether you’re looking for fashion-forward sunglasses, everyday prescription glasses, or reading lenses, the site offers curated options for men, women, and children.
From a user experience standpoint, the platform is easy to navigate: customers input their prescription details, select desired frame and lens options (single vision, bifocal, progressive), and preview styles digitally before purchase. Lens&Shades also runs seasonal promotions, look out for deals with frame + lens combinations.
Customer support is responsive and accessible, and the brand leverages social proof via customer reviews praising its combination of affordable pricing, stylish designs, and efficient service. With its commitment to fashion, clarity, and convenience, Lens&Shades is rapidly building trust as a go-to eyewear platform in India.
One standout service is the free home eye exam in select cities (e.g. Bengaluru, Davanagere, Shimoga), ensuring that customers get accurate prescriptions without leaving home. The platform also offers fast and reliable shipping nationwide, often within 5–7 days, making quality eyewear accessible even in remote locations.
Lens&Shades carries both in-house premium frame lines and well-known brands, giving customers the flexibility to choose based on style, material, and budget. Whether you’re looking for fashion-forward sunglasses, everyday prescription glasses, or reading lenses, the site offers curated options for men, women, and children.
From a user experience standpoint, the platform is easy to navigate: customers input their prescription details, select desired frame and lens options (single vision, bifocal, progressive), and preview styles digitally before purchase. Lens&Shades also runs seasonal promotions, look out for deals with frame + lens combinations.
Customer support is responsive and accessible, and the brand leverages social proof via customer reviews praising its combination of affordable pricing, stylish designs, and efficient service. With its commitment to fashion, clarity, and convenience, Lens&Shades is rapidly building trust as a go-to eyewear platform in India.
alertU
Merago Inc
AlertU is Merago’s app-based personal safety and medical alert service designed for individuals who may need urgent assistance, whether at home, on the road, or in remote settings. It empowers users to alert trusted contacts and care teams with a single tap, share their location securely, and initiate direct medical triage when required.
Using the AlertU app (iOS and Android), users configure a care team (family, friends, clinicians) who receive SMS and in-app alerts in case of distress. The service supports emergency escalation, enabling color-coded severity levels (green/yellow/orange/red) to indicate the urgency of the situation.
Upon activation, AlertU can initiate video or audio triage by medical professionals, with no appointment needed, to assess symptoms and determine the needed response. For elderly users, the app supports geofencing alerts, triggering notifications if a user moves outside designated safe zones.
AlertU’s backend ensures secure location sharing, encrypted medical data exchange, and 24/7 support coordination. Users can also share medical status or wellness signals, enabling caregivers to monitor or intervene early.
Because AlertU is integrated into the Merago ecosystem, it can tie into merago.ai’s clinical workflows, meragoHealth’s care networks, and broader health data systems, enabling alerts to flow into existing medical records or care plans.
This makes AlertU more than a panic button, it becomes a bridge between personal safety, clinical response, and care continuity. For individuals with chronic conditions, travel risks, elderly care, or anyone seeking added security, AlertU provides a seamless mechanism to convert alerts into actionable care.
Using the AlertU app (iOS and Android), users configure a care team (family, friends, clinicians) who receive SMS and in-app alerts in case of distress. The service supports emergency escalation, enabling color-coded severity levels (green/yellow/orange/red) to indicate the urgency of the situation.
Upon activation, AlertU can initiate video or audio triage by medical professionals, with no appointment needed, to assess symptoms and determine the needed response. For elderly users, the app supports geofencing alerts, triggering notifications if a user moves outside designated safe zones.
AlertU’s backend ensures secure location sharing, encrypted medical data exchange, and 24/7 support coordination. Users can also share medical status or wellness signals, enabling caregivers to monitor or intervene early.
Because AlertU is integrated into the Merago ecosystem, it can tie into merago.ai’s clinical workflows, meragoHealth’s care networks, and broader health data systems, enabling alerts to flow into existing medical records or care plans.
This makes AlertU more than a panic button, it becomes a bridge between personal safety, clinical response, and care continuity. For individuals with chronic conditions, travel risks, elderly care, or anyone seeking added security, AlertU provides a seamless mechanism to convert alerts into actionable care.
meragoHealth Plans
Merago Inc
meragoHealth Plans are tailored, employer-sponsored health benefits that integrate preventive care, outpatient services, diagnostics, and virtual care into a unified, cashless system. Designed to foster a healthier, more productive workforce, these plans offer organizations a strategic investment in employee well-being and cost control.
At their core, meragoHealth Plans uphold the principle that accessible healthcare should be seamless, transparent, and data-driven. Employers can offer a subscription model that covers regular outpatient visits, specialist consults, wellness services, and diagnostic packages. Meanwhile, a connected Health Savings Account (HSA) component empowers employees to manage unforeseen medical expenses in a dedicated, tracked account. The HSA funds can be used only for verified healthcare spending, ensuring transparency and responsible use.
Employees using meragoHealth Plans gain 24/7 access to virtual outpatient care and specialist consultations via the meragoHealth App, along with walk-in clinic support through meragoHealth SmartClinics. Onsite or network-based diagnostic services and lab testing are also covered, with results seamlessly integrated into their digital health record. This hybrid model ensures care is available everywhere employees are, at home, work, or on the go.
Employers benefit from real-time reporting, utilization dashboards, and cost analytics, enabling data-driven decisions to optimize plan design, wellness initiatives, and ROI. The HSA structure centralizes spending, streamlining reimbursements, tax tracking, and regulatory compliance.
meragoHealth Plans also support preventive health campaigns and wellness drives in corporate settings, health camps, screenings, mental health awareness sessions, reducing late-stage disease burden and fostering a culture of health.
By embedding meragoHealth Plans into your employee benefits, your organization demonstrates a commitment to care, improves workforce productivity, and gains control over health expenditures.
At their core, meragoHealth Plans uphold the principle that accessible healthcare should be seamless, transparent, and data-driven. Employers can offer a subscription model that covers regular outpatient visits, specialist consults, wellness services, and diagnostic packages. Meanwhile, a connected Health Savings Account (HSA) component empowers employees to manage unforeseen medical expenses in a dedicated, tracked account. The HSA funds can be used only for verified healthcare spending, ensuring transparency and responsible use.
Employees using meragoHealth Plans gain 24/7 access to virtual outpatient care and specialist consultations via the meragoHealth App, along with walk-in clinic support through meragoHealth SmartClinics. Onsite or network-based diagnostic services and lab testing are also covered, with results seamlessly integrated into their digital health record. This hybrid model ensures care is available everywhere employees are, at home, work, or on the go.
Employers benefit from real-time reporting, utilization dashboards, and cost analytics, enabling data-driven decisions to optimize plan design, wellness initiatives, and ROI. The HSA structure centralizes spending, streamlining reimbursements, tax tracking, and regulatory compliance.
meragoHealth Plans also support preventive health campaigns and wellness drives in corporate settings, health camps, screenings, mental health awareness sessions, reducing late-stage disease burden and fostering a culture of health.
By embedding meragoHealth Plans into your employee benefits, your organization demonstrates a commitment to care, improves workforce productivity, and gains control over health expenditures.
Description
merago.ai represents a leap forward in outpatient care, transforming the traditional synchronous model into a flexible, asynchronous care engine. As announced in our launch, merago.ai uses AI, automation, and intelligent workflows to enable clinical interactions outside the constraints of time, location, or fixed schedules.
At the heart of merago.ai is its ability to automate intake, triage, history collection, and follow-up tasks. Patients provide structured inputs via text, questionnaire, or multimedia, which the system interprets to route them to the correct provider, specialist, or next step. This front-loading of clinical context reduces clinician time spent in redundant data collection and allows them to focus exclusively on diagnostics, decisions, and value-adding interventions.
By enabling asynchronous interactions, sleep-zone time differences and geographical boundaries become less of a barrier. Providers can review cases, respond to queries, and design care plans on their own schedules. Meanwhile, patients benefit from quicker access, less waiting, and continuity of care without needing simultaneous availability.
merago.ai’s architecture ensures interoperability with existing EHRs, billing systems, scheduling platforms, and secure data exchange in compliance with healthcare standards. Its advanced AI modules continuously evolve, learning from usage data, optimizing workflows, flagging anomalies, and surfacing predictive insights.
From a capacity perspective, merago.ai can significantly increase provider throughput, reduce no-shows, and improve clinic utilization without adding physical infrastructure. The asynchronous model also reduces idle time and allows providers to batch or schedule their review workflows more efficiently.
In early adoption, institutions leveraging merago.ai have seen reductions in administrative burden, faster triage, more accurate referrals, and better patient satisfaction. As outpatient demand continues rising globally, merago.ai is a scalable, future-ready solution to bridge gaps in access and provider bandwidth.
With merago.ai, Merago is pioneering a shift in care delivery, from time-bound visits to fluid, intelligent, patient-centric healthcare experiences.
At the heart of merago.ai is its ability to automate intake, triage, history collection, and follow-up tasks. Patients provide structured inputs via text, questionnaire, or multimedia, which the system interprets to route them to the correct provider, specialist, or next step. This front-loading of clinical context reduces clinician time spent in redundant data collection and allows them to focus exclusively on diagnostics, decisions, and value-adding interventions.
By enabling asynchronous interactions, sleep-zone time differences and geographical boundaries become less of a barrier. Providers can review cases, respond to queries, and design care plans on their own schedules. Meanwhile, patients benefit from quicker access, less waiting, and continuity of care without needing simultaneous availability.
merago.ai’s architecture ensures interoperability with existing EHRs, billing systems, scheduling platforms, and secure data exchange in compliance with healthcare standards. Its advanced AI modules continuously evolve, learning from usage data, optimizing workflows, flagging anomalies, and surfacing predictive insights.
From a capacity perspective, merago.ai can significantly increase provider throughput, reduce no-shows, and improve clinic utilization without adding physical infrastructure. The asynchronous model also reduces idle time and allows providers to batch or schedule their review workflows more efficiently.
In early adoption, institutions leveraging merago.ai have seen reductions in administrative burden, faster triage, more accurate referrals, and better patient satisfaction. As outpatient demand continues rising globally, merago.ai is a scalable, future-ready solution to bridge gaps in access and provider bandwidth.
With merago.ai, Merago is pioneering a shift in care delivery, from time-bound visits to fluid, intelligent, patient-centric healthcare experiences.
